SkillBuilder® LMS provides a flexible eCommerce storefront to deliver courses, quizzes, and certificates through an attractive and simple interface to automate the learning management process.

Case Studies

Canadian Tourism Human Resource Council

Needed online and paper-based certification to meet global demand


The Canadian Tourism Human Resource Council (CTHRC) needed a blend of online and paper-based training and certification to meet the needs of a global student base.


CTHRC is a globally-recognized organization that facilitates and coordinates human resources development activities which support a globally competitive and sustainable Canadian tourism sector. Their emerit program sets national occupational standards and provides training and professional credentials to people meeting those standards.

The tourism sectors of the U.S and Canada represent approximately 2% of each nation’s GDP. Globally, experts agree that labour shortages demand immediate training and certification to address the challenges. As many as 228,000 jobs could go unfilled by 2030 in Canada alone.


In 2011, CTHRC selected BaseCorp to replace its existing platform with a cloud-based LMS and Storefront. For CTHRC to achieve their goal of reaching a large volume of national and international learners, it was vital that individual organizations be able to manage their own groups of learners and to be able to manage groups by physical location. Meeting these needs also helped their learners gain foreign credential recognition, and achieve employment faster.


Now, with flexible online and paper-based training and exam delivery options, professional certification is available for nearly 30 occupations, whether the buyer is from Detroit, Dubai, or Duluth.

SkillBuilder® software has powered the emerit site to generate revenue and financial controls, expand a product catalogue, and ensure data encryption for secure online learning, all within a bilingual site available to over 60,000 learners. CTHRC learners are accessing the SkillBuilder® platform more easily, enhancing the learning experience.